FAQ

All current pricing and availability are listed on the Floor Plans and Interactive Map pages of our website. Find your next home and apply online today!

We offer free in-person and live video tours of our community during Office Hours! Appointments can be scheduled via phone at 513.866.8912 or email. Scheduling an appointment is strongly recommended, but we will do our best to accommodate walk-ins when possible. You can also view our 360° Virtual Tours online.

You can now schedule a Self-Guided Tour via Rently if you would like to tour the community on your own or outside of our Office Hours.

After selecting the unit you’re interested in via the Floor Plans or Interactive Map pages on our website, you may apply directly from either of those pages. If you already know the unit # you would like to apply for you may Apply Now. Don't hesitate to reach out to the Leasing Office if you have any questions!

Our non-refundable application fee at HaNoBe is $45 per adult (18 and older). Our lease reservation fee is $150 per apartment. The reservation fee is non-refundable should the applicant cancel the lease. If the applicant is denied during the screening process, only the reservation fee will be refunded.

We require all applicants to meet our screening requirements for credit, rental history, and criminal. A government issued ID must be verified at the time of application is submitted. Applicants must provide proof of taxable income (i.e. most recent paystubs or tax returns). The household must make 3 times the market rent. Please contact the Leasing Office for a detailed list of our residential criteria.

*Co-signers are accepted for lack of income only and must be added at the time the application is completed. Co-signers must make 6 times the market rent.

HaNoBe requires all residents to obtain renter's insurance for a minimum of $100,000 of liability coverage and list our community as an additional interested party.

HaNoBe does not include utilities in the monthly rent. You are responsible for the following utilities:  electric, water, sewer, cable, and internet. Upon signing a lease, you will be invited to set up a login with Updater to ease the moving process, and assist you with setting up utilities, forwarding mail, etc.

Yes, HaNoBe is a pet-friendly community!

There is a $500 non-refundable pet fee, up to 2 pets per apartment. We do not charge a monthly pet rent! Breed restrictions apply. Contact the Leasing Office for more information.

You are responsible for keeping your pets’ immunizations current. A copy of vet records must be provided at move in.

And yes, your pup will have a fenced-in dog park to let out their zoomies while you relax with neighbors. Please be courteous to your neighbors and clean up after your furry friend.

Free surface parking is available on-site outside both Building A and Building B. Parking is on a first-come first-serve basis.

Every apartment includes a full-size ENERGY-STAR® washer and dryer!

Yes, select apartments include a balcony or patio. Please check out our Floor Plans and Interactive Map for current availability.

Our residents are allowed to make their home, their own with paint, curtains, and artwork! We do require that the apartment is painted back to its original color and any modifications made must be returned to the original state prior to moving out. Charges will apply at move out for damage or paint not brought back to its original color.

Submit regular service requests 24/7 through the Zego Living app or Resident Portal! For emergency after-hours maintenance requests, you must call 513.866.8912. Online or in-App requests will not be reviewed until the next business day. Your new home is our priority. We expect to complete most requests within 24 hours and will let you know if that is not possible!

We offer after-hours emergency maintenance for fire, sewage backup, no electricity, major leaks, door locks not secure, broken windows, gas leaks, no heat or AC (depending on outside temperatures), no hot water, refrigerator not working, carbon monoxide alarm, and clogged toilet (if only 1 toilet in apartment). You must call the emergency line to be assisted for a lockout.

Easily pay rent with an eCheck, Debit or Credit Card via the Resident Portal! A link to the portal can also be found in your Zego Living Resident App. If setting up a new bank account on your Resident Portal, please follow the instructions on the portal to confirm your account. Confirming a new bank account can take 1-3 business days.

Zego Living is a mobile resident app available to all residents of HaNoBe! Easily communicate with Management, pay rent, submit maintenance requests, receive important community updates, check out the event calendar, post on the community bulletin board, and more! You can also check out local discounts available exclusively to HaNoBe residents with the Zego Living app. You must be a resident of HaNoBe to acquire access to the Zego Living app.

Download the app via the Apple Store or Google Play.

Access to our amazing amenities is included with all apartments! We have incredible community lounges, rooftop terrace with grill, fire pits, 24/7 fitness center with Echelon Mirrors, and more. Discover all our amazing spaces to relax and socialize with neighbors on our Amenities page.

HaNoBe has on-site retail! Free Parking Social Gaming Bar and State Farm are now open.

Our community follows local noise ordinances with quiet hours beginning at 10:00 PM.

The community lounges are available to reserve in 4 hours increments. The fee is $200 with a refundable $500 deposit.